Despite its benefits, open-source software and open principals naturally imply some disbenefits. One potentially significant drawback of using open-source software in digital preservation is the lack of dedicated support and potential challenges in maintenance. Because open-source software is often developed by volunteers or small organisations, there may not be dedicated support staff available to assist with technical issues or updates. This is a stark contradiction to one of its greatest strengths, the capacity for open-source to endure for longer than proprietary, but the expectation in general software for proprietary to be better resourced than open-source does not necessarily follow in a digital preservation context. Digital preservation is still in IT terms a relatively small market and one that requires highly specific resources to enter. This generally makes digital preservation a less appealing segment for major software vendors, so any totally proprietary software developers tend to be relatively small and not have any significant resource advantage over their open competitors.
This is also linked to the true cost of using an open solution for digital preservation, or any other complex task: open does not mean free (or even cheap). The saving made not directly paying for the development of the software is frequently nullified by the additional cost of a support or maintenance agreement, which are often an absolute necessity but are specifically required in a preservation context due to the complexity of open solutions and the critical business functions they enable. Ultimately though, open software still enables more choice, even in situations where your open solution ends up costing a similar amount to a private one, and the option for you to use and maintain it totally independently is always there.
Another potential challenge is compatibility issues between different software tools. Open-source software may not always be compatible with other proprietary software, which can create challenges in integrating different parts of a digital preservation strategy. There may also be concerns with the long-term sustainability of open-source software solutions. Open-source software may not receive regular updates or bug fixes and may become obsolete over time. This is certainly not unique to open software, though, and proprietary digital preservation software that is developed by an ephemeral or non-committed vendor is equally liable to suffer from sustainability challenges. It's also important to note that the root of compatibility issues between proprietary and open solutions is commonly the rejection of interoperable standards on the part of the proprietary developer, not the other way around, but this is irrelevant to an archivist who is deeply immersed in a specific ecosystem of software and who's choice is restricted.
Do what's right by your collections
No matter the benefits and drawbacks of open and proprietary solutions, the optimal solution for any digital preservation challenge will always be decided on a purely case-by-case basis. As tends to be a theme in digital preservation, there is no one size fits all solution. Despite this, there are clear advantages to open-source software that are reflected in the design and principles of digital preservation best-practice guidelines. Our digital curation platform, Curate, is built entirely from the most trusted open-source digital preservation tools available but comes with the user experience and quality of life niceties that you'd expect from a premium, proprietary solution. If you can't quite believe us, check out our totally free live demo to test Curate instantly, or get in touch with us if you'd like to truly experience the best of both worlds and start building your digital collections with Curate today.
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